Latest News
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15th September 2010
Back office specialists become customer experts at Bassetlaw District Council
31st August 2010Macfarlane technology helps Richmond Council deliver service excellence
25th June 2010Live service versus self service: getting the balance right: Call Centre
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24th June 2010
Why the NI 14 principle will never go away: Call Centre Helper
14th May 2010Customers Still Prefer the Phone: Public Technology
15th December 2009Unified Communications helps Northampton Borough Council achieve Customer Service Excellence
Interacting With The Now Generation Citizen
Macfarlane help both public and private sector organisations improve the way they interact with the Now Generation Citizen and Customer through advanced contact centre solutions.
Macfarlane help both public and private sector organisations improve the way they interact with the Now Generation Citizen and Customer through advanced contact centre solutions.