View and manage customer interactions as a single conversation thread spanning multiple channels
Macfarlane delivers excellent service, they respond very fast. Their key differentiator is their flexibility in terms of support. When you have a problem they deal with the issue immediately and with the utmost care.
Notts City Council
I am proud to be working at Macfarlane. Our expert team of developers and customer service engineers are dedicated to delivering and servicing what we believe is the best contact centre solution on the market.Learn more
If you would like further information about Macfarlane and our products and services please contact us at:
89 Albert Embankment
Phone: +44 (0) 207 314 1 314