Latest News

• 8th June 2009

  Daventry District Council improves service with new contact centre....

  13th February 2009

  Macfarlane and Lagan offer Scottish councils an enhanced end-to-end contact centre solution...

• 3rd October 2008

  Glasgow Housing Association selects Macfarlane contact centre and disaster recovery solution...

  18th June 2008

  Warwickshire Council deploys automated Speech Dialler to drive service efficiency...

• 14th May 2008

  Argyll and Bute Council has implemented a series of initiatives that count as firsts in Scotland, and has emerged as a benchmark council for others...

  7th March 2008

  New Contact Centre uses Macfarlane CallPlus technology integrated with Lagan Technology & Cisco Call Manager software to drive service improvements...

CallPlus IP is a multichannel contact centre system that delivers a robust, scalable and distributed solution for modern customer service centres - using the contact method of choice that customers increasingly demand.