Our Customer Focus Team


Macfarlane is made up of a highly professional group of people that come from a wide range of backgrounds. Several of our core team members have many years of work experience in the call and contact centre software industry, contributing to our wealth of knowledge, enhancing our professionalism and motivating us to continue to create innovative and valuable solutions.

The straightforward “can-do” attitude of our staff coupled with a strong customer service ethic, hard work and dedication have helped us to deliver exceptional results and created loyalty with our clients.