[ Customer Portfolio ]
[ Partners ]
Macfarlane has strong partnerships with a number of core application providers. These include:
Lagan Technologies Ltd
Lagan specialises in the design, deployment and support of CRM and interaction management solutions, principally to the public sector. Its market leading Enterprise Case Management solution has been selected by nearly 100 UK local authorities. ECM is a fully multichannel-enabled solution that combines functionality and ease-of-use with a proven ability to integrate to disparate line of business and infrastructure applications.
Click here for details on the integration between CallPlus and Lagan ECM software.
For a copy of the Lagan ECM operator manual, please contact sales@macfar.co.uk
Northgate Information Solutions Ltd
Macfarlane and Northgate, an important systems provider to the Local Government marketplace, have worked together extensively to implement prestigious contact centres for the Lancashire Partnership, Somerset Direct and Warwickshire On-line (WOLP).
NCC Group
We are working with NCC Group, a leading provider of Escrow Solutions, to offer our customers the peace of mind of an Escrow Solution. An Escrow Solution is a specialised form of assurance, where any business critical application or material can be securely deposited with NCC Group. We offer this facility in order to demonstrate both our commitment to corporate governance best practice and to building long term relationships with our customers.
Please click on the link to find out more about Software Escrow Solutions and NCC Group.
