Improving lines of communication
[ Services Overview ]
Macfarlane believes that a collaborative relationship between customer and supplier - with both parties fully involved in the Project Management process - is the key to successful technology implementation.
Macfarlane's in house engineers and support personnel provide a full range of Implementation and Product Support services. We are not reliant on third party support - ensuring that customers receive our full attention at all times.
Our standard Product Support is between the hours of 9am - 5.30pm. Bespoke Product Support services are also available to cover additional hours up to a full 24/7/365 cover.
Our standard Product Support is between the hours of 9am - 5.30pm. Bespoke Product Support services are also available to cover additional hours up to a full 24/7/365 cover.