Microsoft Compatible
With its familiar Microsoft Teams user interface and Dynamics CRM integration, Contact+ adds significant out-of-the-box value to Office 365 users.
Innovative System
Contact+ has been developed using leading technology and the very latest customer communication management concepts and techniques.
SIP Compatible
The Contact+ SIP telephony interface ensures that integration with voice networks is seamless across all telephony providers.
Featured Articles
Six steps to improve customer self-service
Read our guide on best practice for customer self-service. From web-based software agents to phone-based speech interfaces and mass personalisation services.
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Case study
Macfarlane worked with Serco to ensure the success of the London Cycle Hire contact centre.
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