PCI DSS compliant payment solutions
PCI Pal’s secure cloud payment solutions are certified to the highest level of security by the leading card companies, handling numerical payment data for the world’s largest organisations.
TotalView workforce management
NICE (Nasdaq: NICE) is the world’s leading provider of both cloud and on-premises enterprise software solutions that empower organisations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organisations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organisations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions
EvaluAgent quality management
EvaluAgent’s all-in-one quality assurance and compliance platform provides everything you need to evaluate agents, generate actionable insight and improve contact center performance.
Serenova Workforce Management
Serenova (now part of Lifesize) delivers immersive communication experiences for the global enterprise. Their complementary suite of award-winning cloud video conferencing and cloud contact center solutions empowers organizations to elevate workplace collaboration, boost employee productivity and improve customer experiences from anywhere and from any device.
Software development tools
Microsoft are one of the world’s leading software companies, providing software and solutions that range from Operating Systems to Software Development Tools
Speech recognition technology
Nuance AI empowers organisations to unlock value and meaning in the millions of interactions that happen every day.