Privacy policy

Thank you for visiting (the Website)

We take your privacy very seriously and we are committed to protecting your personal information. This policy explains how we collect and use the information you give us. Please read the following carefully to understand our practices regarding your personal data.

By providing us with your personal information, you consent to the collection and use of any information you provide in accordance with this privacy policy.

Who will be holding your personal information?

The Website is owned and operated by Macfarlane, registered in England under company number 3031056, registered office, 36-37 Albert Embankment London SE1 7TL

What information do we collect?

The personal information that we collect from you may include, but is not limited to, the following information about you:

  • name, address, email address and other contact information;
  • records of your correspondence with us;
  • details of your visit to the Website.
How do we collect information?

We may obtain personal information from you in a number of ways, for example when you:

  • contact us with enquiries or comments; or
  • visit the Website (through our use of Google Analytics).
How do we use this information?

We will use your personal information, in accordance with our obligations under data protection laws for the following reasons:

  • ensure the content in our Website is presented in the most effective manner;
  • comply with applicable laws and regulations
  • provide you with any information you have requested;
  • administrative purposes.
Will we ever share your personal information with anyone else?

We may use selected agents to process your information on our behalf, such as software providers to host the website or analytics and search engine providers to improve the site. Such third parties will be authorised to see and use your information but only to fulfil their contractual obligations to us and will not be permitted to use it for any other purpose. We retain full responsibility for how your personal information may be used by such agents.

In exceptional circumstances we may share your information when we are legally required to do so.

How do we protect personal information?

We place great importance on the security of your personal information and we always try to take appropriate precautions to protect it.
Despite all of our precautions however, no data transmission over the internet can be guaranteed to be 100% secure. So, whilst we strive to protect your personal information, we cannot guarantee the security of any information, which you disclose to us and you must understand that you do so at your own risk.

Where we store your data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by persons operating outside the EEA who work for us or an organisation we have instructed. If we do send your personal data outside the EEA we will take steps to ensure that the recipient implements appropriate measures to protect your information.

Changes to this policy

We may revise or update this privacy policy from time to time to reflect changes in our activities or for other purposes. If we do so, we will post notice of the change on our Website and you will be deemed to have accepted such changes. Please revisit this policy each time you consider giving personal information.


To contact us, please email us at

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36-37 Albert Embankment London SE1 7TL
© Macfarlane 2024